Frequently Asked Questions
Everything you need to know about our heavy-duty gear and services.
What is the typical shipping time for heavy equipment and apparel?
Standard orders are processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while specialized heavy equipment may require freight scheduling and take up to 14 days.
Do you offer bulk discounts for construction crews?
Yes, we provide tiered pricing for bulk orders of 20 items or more. Please contact our sales team directly to receive a custom quote for your team.
What is your return policy for worn workwear?
We accept returns on all unused and unwashed items within 30 days of purchase. Due to safety regulations, items that have been worn on a job site cannot be returned unless there is a confirmed manufacturing defect.
Are your boots and apparel OSHA compliant?
Most of our safety gear meets or exceeds OSHA and ANSI standards. Please check the specific product description for safety ratings such as ASTM F2413 for footwear or ANSI/ISEA 107 for high-visibility apparel.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website. You can also track your status through your account dashboard on our site.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options like Affirm for larger equipment purchases.